01What is GainSync?
One app for everything a coach needs: training plans, nutrition, check-ins, progress photos, payments, and messages. Your clients download the app once and have everything in one place.
Simple answers about the product, billing, and how GainSync works for trainers, clients, and studios.
One app for everything a coach needs: training plans, nutrition, check-ins, progress photos, payments, and messages. Your clients download the app once and have everything in one place.
After signup you get your own six-digit code and QR code. The client downloads the app, enters or scans the code, and is connected to you right away.
No. Scaling Review reads workout results and client feedback, then suggests the next change. Every suggestion waits for the coach to accept or reject it — the client never sees an automatic change.
Yes. Plans are stored on the device, so clients can log sets, food, measurements, and photos with no signal. Everything syncs when the connection comes back.
Yes. Client data belongs to you and your clients. We process it to run the app — nothing more. See the privacy policy and data processing agreement for the legal detail.
You pick a plan with a number of client seats. The seat limit is how many active clients you can coach — not how many you pay for one by one. Need more room? Move up a tier and everything stays put.
No. You pay the plan price only, no per-client fee. Every plan includes all features.
GainSync warns you before you hit the limit. You can move up a tier at any time — your clients, plans, and history all stay with you.
No. The client app is free on iPhone, iPad, and Android. You are the only subscriber.
Clients pay by bank transfer using the details in the payment request — account number and variable symbol. GainSync is not linked to banks or a payment gateway yet, so you mark a payment as paid yourself.
Yes. Cancel from your account at any time. Pausing keeps your data so you can come back later.
Yes — annual billing costs less per month than paying monthly. If we run a promotion, you get a code to enter at checkout.
Yes. Build new plan templates in GainSync or bring your current programming over. Write to us if you want a hand moving clients and plans in.
Their workout for today, nutrition targets in simple charts, check-ins, progress photos, and a direct line to you.
Yes. Plans, nutrition, check-ins, and payments work the same whether you coach clients online, in person, or both.
Starter covers up to 3 clients. Pro tiers scale from 5 up to 200 client seats. Past that, talk to us about Enterprise.
Move to a bigger seat plan at any time — your clients, plans, and history stay with you. You can cancel or pause whenever you need.
No. Your coach's plan covers you. The app is free to download and use.
See today's workout and log it, track food with simple charts, send check-ins with photos and notes, follow your progress, and message your coach — all in one place.
Yes. The client app runs on iPhone, iPad, and Android.
Studio is for a gym or studio with multiple coaches. You get one organisation: invite trainers, assign roles, share a program library, move clients between coaches, see studio-wide finances, and pay one subscription for the whole team.
Every coach gets a role — Owner, Head Coach, or Trainer — and you can create custom roles with the exact permissions each job needs. Coaches only see what their role allows.
Yes. Reassign clients in seconds — workout history and progress stay with the client, and the new coach assigns a fresh plan. Every transfer is logged, so you always know who coached whom.
A studio-wide library of exercises, meal plan templates, and training plan templates. Publish once and every coach builds on the same approved material.
Studio plans cover 3–10 coach seats and scale with client seats. One subscription for the whole studio — your coaches never pay individually.
Write to us — a real person reads every message.